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Terms and Conditions

Terms and Conditions

Wine School Booking Terms & Conditions

General Tastings & Courses

  • Your booking is not secured until payment is received – all events must be paid for in advance.
  • Cancellations received more than 4 weeks prior to event date – you can choose to receive a refund, send a substitute, transfer to another event, or receive a credit against any of our future events.
  • Cancellations received between 4 weeks to 2 weeks prior to event date – you can choose to send a substitute, transfer to another event, or receive a credit against any of our future events. No refunds will be provided.
  • Cancellations received between 2 weeks prior and up to the day of the event – you can choose to send a substitute. No refunds, credits or transfers will be provided.
  • When issuing refunds we reserve the right to deduct unrecoverable payment processing fees incurred with the booking.
  • In the event of 'no-shows' - no refunds, credits, or transfers will be provided.
  • On our 8 and 4-week courses – if you elect to miss an evening (minimum 7 days' notice) you may either send a substitute, arrange to pick up the missed session on a subsequent course, or request a credit against any of our future events.
  • On occasion due to unforeseen circumstances we may need to postpone or reschedule a course or event. If alternative date or a credit is not acceptable we will refund payment in full.
  • Where circumstances are beyond our reasonable control, we reserve the right to postpone and reschedule all or part of any course or event and no refunds will be offered
  • We reserve the right to change the venue of any course or event to one of equal or superior quality (and within the same vicinity).
  • We reserve the right to ask any person to leave any event if their behaviour is deemed unacceptable or disruptive to others.
  • We do not serve alcohol to guests under the age of 18.

Gift Vouchers

  • Gift vouchers are non-refundable.
  • Gift Vouchers are valid for 2 Years from date of issue.
  • If you are using a Wine school gift voucher we will verify the voucher number(s) supplied before event date.
  • 3rd Party Gift Vouchers - please contact us with details of the company name and we can guide you to the appropriate tasting experience(s).

WSET  and Wine Scholar Guild (WSG) Courses

  • Candidates must be over the UK legal minimum age for the retail purchase of alcoholic beverages.

WSET and WSG Course Cancellations/Refunds

  • Bookings for WSET & WSG courses are refundable up to 4 weeks prior to the Course Start date.
  • All Refund requests must be made in writing or by email.
  • When issuing refunds we reserve the right to deduct : an Administration Fee of £30.00, unrecoverable payment processing fees incurred with the booking, and the cost of any WSET & WSG Study materials supplied.
  • No refunds are available for cancellations received within 4 weeks of Course Start date.
  • On occasion due to unforeseen circumstances we may need to postpone or reschedule a course or event. If an alternative date or a credit is not acceptable we will refund payment in full (less the cost of any WSET & WSG Study materials supplied).
  • Where circumstances are beyond our reasonable control, we reserve the right to postpone and reschedule all or part of any course or event and no refunds will be offered

WSET and WSG Course Transfers

  • Transfer of a booking to an alternative Course date at the same Wine School is permissible up to 4 weeks prior to the Course Start date – subject to availability.
  • Transfer requests must be received in writing or by email, and will incur an Administration Fee of £30.00
  • Transferred courses are not eligible for refunds

WSET Course Exams

  • Examination dates are fixed to the course onto which you book and any transfer to an alternative exam date will incur an administration fee of £30.00.
  • Exam date transfer requests must be made in writing or by email and are subject to availability.
  • Exam date transfer requests made within 10 or less working days of the exam date will incur the Admin Fee plus the cost of the unused exam paper or cost of online exam.

WSET Reasonable Adjustments

  • It is possible for students with additional needs to apply for 'reasonable adjustments' in order to receive extended examination time. Requirements will be assessed on an individual case-by-case basis. To discuss your needs, please contact us. Please note we require 6 weeks notice to be able to assess and agree with WSET what ‘reasonable adjustment’ is possible.

WSG Course Exams

  • Examination dates are fixed to the course onto which you book and any transfer to an alternative exam date will incur an administration fee of £30.00.
  • Exam date transfer requests must be made in writing or by email and are subject to availability.
  • Exam date transfer requests made within 30 or less working days of the exam date will incur the Admin Fee plus the cost of the unused exam paper.

Corporate & Private Events

  • For Corporate and Private events, a non-refundable deposit is payable to hold the date and the remaining balance must be paid before the event.
  • Final numbers must be confirmed no later than 1 week before the event. Our invoice will be based on these numbers as a minimum and the cost of any additional guests attending will be detailed on a final invoice if applicable.

Frequently Asked Questions

WSET Courses FAQs

Can you do WSET courses ONLINE?

You can take the courses WSET Level 1 ONLINE, WSET Level 2 ONLINE, and WSET Level 3 Online

You can then elect to take the exams at a selection of wine school locations

OR you can also take the exams Online for WSET L1 and WSET L2, but you will need to take the exam plus attend a blind tasting in-person for WSET L3.

Beginner to Expert

Our courses are perfect for everybody from the complete beginner to the budding enthusiast. The emphasis on all our events is having fun & learning more - by tasting.

No. 1 for WSET courses

Since 2013 we have helped over 20,000 customers achieve success at Levels 1, 2, & 3. The UKs No 1 - Study WSET Courses with the 2015 Riedel WSET Educator of the Year Winner

Private & Corporate Events

Give your team and / or clients the VIP treatment. We organise fun-filled corporate wine events and private wine tastings.

Start your own Wine School

We are the worlds fastest-growing network of independent wine schools and we are looking for key individuals to run our new wine schools.

Local Wine Schools in the Press

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'The best wine courses and classes in the UK'

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'Londons loveliest wine tasting classes'

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