Your personal data is very important and there is a range of relevant laws in place to ensure that it is safeguarded (the most important being the General Data Protection Regulations or “GDPR”). Hertfordshire Wine School is committed to protecting your personal data and complying with those laws.
In practice, this means that all personal data which we hold about you will be:
- used lawfully, fairly and in a transparent way
- collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
- relevant to the purposes we have told you about
- accurate and kept up to date
- kept securely
What Information we collect about you and how it is used
You may give us personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes:
- information that you provide by filling in forms on our website: when contacting us we request your name, telephone number and email address - this information is used to respond to your request for further information on our services
- Social Media: information that you provide to us on our Social Media pages, such as Facebook, Twitter and Linked-In.
- order details: information that you provide in relation to an order or a product you have purchased.
- transaction details: details of transactions which you undertake with us (whether through our website or otherwise) and of the fulfilment of your orders (such as your delivery address and financial details).
Third parties or publicly available sources
We may receive Anonymised Data and/or Aggregated Data from various third-parties and public sources such as those set out below:
- data from analytics providers, advertising networks (such as Google AdWords / Google Shopping) and search information providers (all of which may be based outside the EU); and
- contact, financial and transaction data from providers of technical, payment and delivery services, such as PayPal and WorldPay (which may be based outside the EU).
You have a number of individual rights relating to the processing and storage of your personal data, as follows:
- the right to be informed
- the right of access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to data portability
- the right to object
- rights in relation to automated decision making and profiling
More detail on any of these points can be found at the Information Commissioner’s Office website.
Withdrawal of consent, erasure, and information access
Please email us at firstname.lastname@example.org to request either of the following:
- withdrawal of your consent for activities for which you have previously consented
- the deletion of information that we hold on you
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